We are open and ready to assist you. Visit a model home today, view model hours.
Home » Contact Us »
At Garrette Custom Homes, we pride ourselves in providing exceptional customer service. We offer a full year builder’s warranty on all workmanship and materials in your brand-new home. Also as a gift to you, the home is backed by a 2-10 warranty as well. This covers all electrical, plumbing and HVAC for 2 years and all structural components for 10 years. To find out more about what is covered and what isn’t, please refer to your homeowner’s manual and other documents you received when you picked up the keys to your brand-new home. If you have misplaced these documents, let us know and we can assist in getting you a new copy.
As discussed at your orientation and throughout the construction of your brand- new home, we offer two scheduled warranty appointments, the 60 day and 11-month. Garrette Custom Homes will send you an email reminding you that one of these two appointments are coming up and remind you to send in a list of warranty items via our online form.
Warranty requests must be submitted in writing to the Customer Service Department in the form below.
If you have an emergency as listed below, please refer to the emergency contact list given at your new home orientation. If you don’t find the answer you are looking for, then contact our customer service department for immediate assistance at: (360) 597-7087.
For post one year questions or concerns, please submit requests to our warranty team at email@example.com.
WARRANTY REQUEST FORM
For emergency requests after hours please call (360) 597-7087.
New Home Design Studio
Discover how to personalize your new Garrette Custom Home and create the home of your dreams at our Design Studio.
We now have presale homes and lots available in the Territorial Places Estates community. These new homes in Canby OR are ideally located and feature some of our most in-demand floor plans. Territorial Place Estates is situated near the Willamette River and provides easy access to shopping, dining, parks, and more. Whether cooking at home… Read More »
Imagine having a stunning home on an acreage lot in a quiet, gated community, in a beautiful setting, which is still conveniently located for all of your daily needs. All of this can be a reality if you choose to build one of the homes in Orting WA in our new Cascade Springs community, and… Read More »
If you’re starting a search for Gig Harbor homes and want the benefits of a custom-built home with the beauty of mature nature surrounding you, Peacock Hill Estates is perfect for you. This exceptional subdivision offers privacy, quality-built home options, and a beautiful setting. Peacock Hill Estates is for discerning buyers who want large lots,… Read More »